It’s not always what we know, but who we know!

Bolney, Sussex

Sophie Hatcher
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The Brief

At the end of their tether...

When we met with our clients they had been looking for 2 years and they were understandably frustrated. We wanted to reinvigorate their excitement for their new home and prove to them that it wouldn’t take another 2 years! They told us how they had seen many good options but had only ever both fallen in love with one house. They had lost out on it to another bidder. We set about with a mission to find a new dream house (but to keep in touch with the agent of the original one…. just in case)

How we helped

Providing Credibility - It's what we do!

Some people say that being a buying agent isn’t actually about property it’s about relationships and in this case that is exactly right!

When we first met up, we went through a spreadsheet of every property they had seen already and we learnt a lot! I got in touch with the agent of the “dream house” and then kept in constant contact, in case it became available again. We then discussed other options that might be of interest and I went to preview a lot of houses. We viewed a handful of properties together with our clients but none of them got them as excited as the one that they felt “got away”.

THEN when calling the agents I got the message I will never forget……the dream house deal was wobbling…… could we prove to the vendor that our client was a solid buyer? Could we demonstrate we had done our due diligence, that we were good for the money and that we would commit to the purchase.  Selling agents want a sure thing and we offer that credibility for our clients.

And YES – they trusted us and believed the compelling case we made for our clients to commit to all of the above!!  The deal was ON!!

Our clients say:

"We enlisted the help of Sophie and the JMChase team at a time when we were feeling pretty fed up with the thought of continuing our house search for yet another year. Sophie immediately brought joy and positivity back into the process with her limitless energy and intuition. She was always responsive which was reassuring, so I knew that we’d be first through the door as soon as anything suitable came up. Sophie brought some great options to the table, but to our delight managed to clinch the original dream house - the one that we thought had got away! I can genuinely say we wouldn’t have got there without Sophie. Her excellent negotiations skills meant she knew when to push forward and when we should hang back and sit tight. She did a lot of hand-holding while we suffered with jittery nerves as we approached exchange! From exchange, Sophie helped endlessly with recommendations for high quality trades people, from obtaining quotes to arranging access in conjunction with the agent prior to completion which meant everything was pretty smooth on moving day. This part of the service was something we hadn’t thought much about at the beginning of the process but proved to be hugely helpful in hindsight. All in all, we had a super experience working with Sophie and I wouldn’t hesitate to recommend her to anyone …. as everyone at the school gates (who will listen) will attest!"

Sophie says:

"When I received the message, I physically jumped for joy!! I had to compose myself and get to work. A phone call like that is a rare thing and you need to prove yourselves to be solid and ready to go. I set about getting references from the mortgage broker and the solicitor, to prove a credible case for the sellers to switch to us. In moments like that you drop everything else.”"
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The agent

Sophie Hatcher

+44 (0)7887 687246
Whilst at Newcastle University, Sophie began her career as part of the regional Red Bull marketing team.  Her route to...
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